Help and support
How can we help?
Answers to common questions, and how to reach us if you need a hand.
Common questions
Frequently asked
Do I need an account?
No. Fodder works fully without one, and your records stay on your phone. An account is only needed for Fodder Pro backup and sync.
How is "days left" worked out?
It is feed on hand divided by this year's average daily use, counting only days the storage held feed. Log usage regularly for the best estimate. Early numbers are marked "Early estimate".
How do I measure my silage bucket?
When adding a silage pit, choose Square (a silage grab or box: length × width × height), Triangular (a standard loader bucket: ½ × floor length × width × back height), or Known m³ from the maker's rated capacity. You can change it later in the pit's menu → Bucket size.
What does Fodder Pro include?
The yearly report with charts and a PDF to share or print, cloud backup and sync across phones, and export of your records. It costs A$19.99 a year, and new subscribers get a 14-day free trial.
I have a new phone. How do I get my records back?
Install Fodder, open Settings, and sign in with the same account. With Fodder Pro, your records download automatically. If Pro doesn't show, tap Restore purchases.
How do I cancel Fodder Pro?
In your App Store or Google Play subscriptions, or in Fodder: Settings → Manage subscription. Pro stays on until the end of the period you've paid for.
How do I delete my account?
In the app, go to Settings → Account and backup → Delete account. If you no longer have the app, see Delete your account.
Reminders don't appear.
Check that they are on in Settings → Reminders, and that notifications for Fodder are allowed in your phone's settings. On Android, reminders may arrive a few minutes after the set time to save battery.
Email support
We usually reply within two business days.
In the app: Settings → Contact us → Email support. It fills in your app version for you.
Your data and account
Coming soon
Fodder is coming to the App Store and Google Play
Beta testing is under way now. Questions in the meantime? Email support@fodderapp.net.
